Shipping policy

Shipping Policy

Thank you for shopping with SHIHREEN. We are committed to processing and shipping your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1-2 business days.

  • Orders placed Monday through Friday before 2:00 PM EST are typically processed the same business day.
  • Orders placed after 3:00 PM EST, on weekends, or on holidays will be processed on the next business day.

Please note that processing times may be slightly longer during holidays, major promotions, or periods of unusually high order volume.

Shipping Options

We currently offer the following shipping options within the United States:

  • Standard Shipping (2–5 Business Days): $8.00
  • Free Standard Shipping (2–5 Business Days): Available on orders of $100 or more (after discounts and before taxes)
  • Express Shipping (1–2 Business Days): $20.00

Shipping rates and available delivery options are calculated and displayed during checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this information to monitor your shipment's progress.

Shipping Carriers

Orders are shipped using trusted carriers such as UPS, USPS, FedEx, or other major delivery services. The carrier selected may vary depending on your shipping destination and the shipping method chosen.

Shipping Restrictions

At this time, SHIHREEN ships only within the United States.

We do not currently ship to international destinations.

Delays

While we strive to meet the estimated delivery times above, shipping times are estimates and are not guaranteed. Delivery may be delayed due to severe weather, carrier disruptions, holidays, or other circumstances beyond our control.

If your order has not arrived within a reasonable timeframe after shipment, please contact us and we'll be happy to assist.

Incorrect Shipping Address

Please review your shipping address carefully before placing your order.

If you notice an error, contact us immediately. While we will do our best to update your order before it ships, we cannot guarantee address changes once an order has entered processing.

SHIHREEN is not responsible for orders shipped to an incorrect address provided during checkout.

Damaged or Lost Packages

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and photos of the item and packaging so we can resolve the issue as quickly as possible.

If your package appears to be lost in transit, please contact us. We will work with the shipping carrier to investigate and help reach a resolution.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: contact.shihreen@gmail.com

Business Hours: Monday–Friday, 9:00 AM–5:00 PM EST